Maintenance Page Builder
Why Teams Use It
Instant templates
Choose from outage, upgrade, or system-migration themes and customize copy in-line.Status widgets
Add countdown timers, progress bars, incident feeds, or ETA badges so users know what to expect.Multi-channel links
Embed support chat, email, phone, or Twitter updates so customers can reach you fast.SEO + headers
Serve proper 503 headers with Retry-After automatically so search rankings stay intact.Team editing
Allow engineers, support, and comms to update messaging simultaneously, with change history captured.Custom domains
Host maintenance pages on status.yourdomain.com with SSL included.Best Practices
1. Lead with empathy
Acknowledge the disruption and thank users for their patience before diving into technical detail.
2. Share an ETA
Even a rough timeframe (“expect updates by 4 PM UTC”) reduces support tickets dramatically.
3. Offer alternatives
Link to status dashboards, knowledge base articles, or manual workarounds if available.
4. Update often
Schedule automatic reminders to refresh the message every 30–60 minutes during longer incidents.
5. Keep it accessible
Use high contrast, large fonts, and icons so people on mobile or in low bandwidth can still read the update.
6. Test beforehand
Publish a staging maintenance page before a planned release so everyone knows the flow.
Who Uses It
SaaS teams
Handle planned releases or unexpected downtime with calm, consistent messaging.
E-commerce ops
Protect customer trust during inventory syncs or payment gateway issues.
Managed service providers
Provide branded incident pages for every client account.
IT departments
Notify employees of internal system maintenance with clear instructions.