Organize your FAQ sections to match how prospects discover, evaluate, and purchase your services. Start with general questions, then move to specific service details, pricing, and support information.
Write questions exactly as your clients would ask them. Instead of What is our process, use How long does it take to complete my project. This improves both user experience and search visibility.
Add icons, images, or expandable sections to make your FAQ page more scannable. According to Nielsen Norman Group research, users scan web pages in an F-pattern, so visual breaks improve comprehension by 67%.
Include conversational question formats that match how people speak to voice assistants. Add questions starting with How, What, When, and Where to capture voice search traffic.
Group related questions under clear categories like Services, Pricing, Timeline, and Support. This helps users find answers faster and reduces bounce rates significantly.
Ensure your FAQ page loads quickly and displays properly on smartphones, tablets, and desktops. Test touch interactions, expandable sections, and readability on different screen sizes before launching.
Streamline client communication and reduce repetitive questions with professional FAQ pages
Showcase expertise while providing instant answers about design processes and pricing
Build trust with potential clients through transparent, easily accessible service information
Improve client onboarding experience with organized, searchable answers to common questions